Understanding the Role of a Fractional Operations Leader

Fractional Operations Leader Services

Operational excellence. Scalable systems. People-first leadership.

Who I Am

I’m a senior operations leader with 15+ years of experience aligning people, processes, and performance across high-growth organizations and Fortune 500 enterprises. With a deep foundation in change management and strategic planning, I help companies build operational infrastructure that supports sustainable growth and strong culture.

How I Can Help

As a fractional Operations Leader, I partner with organizations to:

• Streamline core processes for efficiency, scalability, and accountability

• Design and implement operational frameworks that align with company goals

• Lead cross-functional initiatives that break down silos and boost collaboration

• Develop and document SOPs that create consistency and improve onboarding

• Support team enablement through training, communication, and readiness planning

Sample Projects

• Built operational strategy and internal governance for a 100+ person division at Wells Fargo, directly supporting the Marketing COO

• Created and led a cross-office engagement model for employee groups across 39 Protiviti locations

• Implemented phased rollout strategy for a 37K-person tech migration at a major airline

• Streamlined field operations for a U.S. energy firm, improving deployment speed and resource utilization

Ideal Partners

• Founders ready to operationalize rapid growth

• Teams struggling with inefficient systems or lack of structure

• Organizations undergoing change who need steady operational leadership

• Leaders looking to scale without losing culture or clarity

Let’s Connect

I help teams move from chaos to clarity by building smart systems, enabling people, and aligning execution with strategy. Let’s talk about how fractional operations leadership can accelerate your growth.

Nikki Milgate

nikki@Shedfractional.com | 704-516-4353

linkedin.com/in/nikki-milgate12